Accessibility

Red.is a public business entity of the Ministry of Economy and Business that depends on the Secretary of State for Digital Advancement, has committed to making its website accessible, in accordance with the Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and mobile applications.

This accessibility statement applies to the website https://www.red.es:

COMPLIANCE SITUATION

This website partially complies with the RD 1112/2018 due to the exceptions and lack of conformity of the aspects indicated in the following point.

CONTENT NOT ACCESSIBLE

The content collected below is not accessible due to the following::

  • Lack of compliance with the RD 1112/2018

There could be some contrast aspects that do not meet the minimum requirements, 3:1, with respect to the adjacent colors of the background of the section of the website in question. [9.1.4.11 Non-textual contrast]

There could be some non-textual elements not labeled correctly [2.5.3 Name tag] y [4.1.2 Function name and value]

Search engines search automatically without requiring any action from the user. [3.2.2 Upon receipt of tickets]

There could be some texts in another language not labeled correctly [3.1.2 Language of the parties]

There could be specific editing code errors on some web page. [4.1.1 Prosecution]

  • Disproportionate burden

Not applicable.

  • The content does not fall within the scope of applicable legislation

There could be office files in PDF or other formats published before the 20 September 2018 that do not fully comply with all accessibility requirements. Although efforts have been made to ensure that the majority of them do comply.

PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT

This statement was prepared on 16 December 2019.

The method used to prepare the declaration has been a self-assessment carried out by the organization itself.

The Accessibility Statement has been reviewed and updated in July 2022.

OBSERVATIONS AND CONTACT INFORMATION

You can make communications about accessibility requirements (article 10.2.a of the RD 1112/2018) like for example:

  • Report any possible breach by this website
  • Transmit other content access difficulties
  • Ask any other questions or suggestions for improvement regarding the accessibility of the website

Through the contact form on this website or through the telephone number (+34) 91 212 76 20.

You can present:

  • Complaint regarding compliance with the requirements of the RD 1112/2018 o
  • Accessible Information Request relating to:

Contents that are excluded from the scope of application of the RD 1112/2018 as established by the article 3, apart 4

Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for accessible information, must be specified, with all clarity, the facts, reasons and request that allow us to verify that it is a reasonable and legitimate request.

Complaints and claims about accessible information will be made through the electronic office. (https://sede.red.gob.es/procedimientos/quejas-y-sugerencias), and will be received and processed by the Information Systems area of ​​Red.es.

APPLICATION PROCEDURE

If, once a request for accessible information or complaint has been made, this would have been rejected, did not agree with the decision taken, or the response did not meet the requirements contemplated in the article 12.5, The interested person may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having received a response..

The claim can be submitted through the Generic Instance of the electronic headquarters of the Ministry of Economic Affairs and Digital Transformation , as well as in the rest of the options included in the Law 39/ 2015, of 1 October, of the Common Administrative Procedure of Public Administrations. Claims will be received and processed by the General Subdirectorate of Services Inspection of the Ministry.

OPTIONAL CONTENT

This portal is designed to be able to change the text size and color, as well as the background of the page through the standard configuration options of the browsers.

If you want to change the font size of the text in the main graphical browsers, use the following menus:

  • Internet Explorer, Mozilla y Firefox: Ver > Text size
  • Opera: Ver > Zoom
  • Safari: Ver > Make the text bigger
  • Chrome: Control the current page > Text size
  • To change the size of everything on the page:
    • Ctrl + + to increase it
    • Ctrl + – to reduce it
    • Ctrl + 0 restores the original size of the text
    • If what you want is to override the style sheet or modify the text color, you can consult the page How to Change Text Size or Colors de la WAI, which can be read translated into Spanish in How to change the text size or colors?
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